"December 13, 2024" Archives

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CoreLogic: Mortgage delinquencies kept climbing in September

September signified a steady decline in mortgage performance since the end of third-quarter 2023. About 3% of all mortgages were in some form of delinquency in September 2024 — up 20 basis points year over year, according to a CoreLogic report released this week. This is the fourth consecutive month that the national delinquency increased…

Celink awarded high net promoter score in recent customer survey

Lansing, Michigan-based reverse mortgage servicing company Celink this week announced that it earned a high net promoter score (NPS) of 74, which is generally considered an “excellent” rating of customer loyalty, following a survey of its clients. Created by author Fred Reichheld about 20 years ago, the net promoter score is a common tool used…

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