"2024" Arşivleri

Arşiv Sayfaları

CFPB calls out mortgage servicers for ‘doom loop’

The Consumer Financial Protection Bureau (CFPB) this week released a new report finding that mortgage companies often “create obstacles” for homeowners, leading to what it calls a “customer service doom loop” if a death or divorce impacts the original borrower of a mortgage loan. “Many homeowners report that their servicers push them to take on…